25 January 2012
By Martin Conboy, President – Australian BPO Association (ABPOA) The final stages of the Australian summer holidays are here, and we are starting to notice that the traffic is getting heavier as Australia gets into first gear and gets ready for 2012. Here’s hoping that Europe can muddle its way through and not bring the [...]
Posted in BPO, Labour, OutsourcingComments (0)
25 January 2012
By Mark Atterby – Senior Staff Writer 2011 was the year of the cloud. Many organisations adopted a range of cloud solutions and we continued to see the emergence of new providers (new entrants as well as cloud services from established IT vendors). 2012 is the year where Cloud computing matures and grows up. According [...]
Posted in Cloud Computing, IT Outsourcing, OutsourcingComments (0)
25 January 2012
By Chris Luxford President – Australia / New Zealand | Aegis Services Australia There is no shortage of reports and forecasts about the uptake of cloud computing. According to a recent IDC survey of the intentions of CIOs in Australia, 20.6% of respondents were using a cloud solution. The same survey says that by 2015 [...]
Posted in Cloud ComputingComments (1)
25 January 2012
Australia’s Tasmanian State Government has defended Aurora Energy’s plans to send about 40 southern Tasmanian IT jobs offshore. Aurora has a tender out for about 40 IT jobs, currently based in Hobart. Kevin Harkins from Unions Tasmania says it is outrageous. “A company that’s owned by our state government should have as a priority the [...]
Posted in IT Outsourcing, Offshoring, OutsourcingComments (0)
25 January 2012
As more and more Australian banks and accounting firms announce plans for job cuts, the Finance Sector Union has warned that the four largest banks may be poised to send as many as 1,000 finance sector jobs overseas to India and elsewhere in an effort to cut labour costs, according to a report by the [...]
Posted in Environment, News Archive, OutsourcingComments (0)
25 January 2012
The Maritime Union of New Zealand has issued a strike notice at the Ports of Auckland, for a 24-hour strike starting 7am on Tuesday 31 January to 7am Wednesday 1 February. Maritime Union National President Garry Parsloe says the strike notice has been put in so workers can get together at a meeting at the [...]
Posted in News ArchiveComments (0)
25 January 2012
Signs of a turn in the IT services market from offshoring to domestic providers By Patrick Thibodeau (Computerworld (US)) President Barack Obama is trying to encourage U.S. companies not to send work overseas. This might not be as hard a job as it seems for some types of IT work. A number of vendors [...]
Posted in IT Outsourcing, Offshoring, OutsourcingComments (0)
25 January 2012
By Kathleen A. Martin GLOBAL CONSULTANCY firm Tholons, Inc. has cited talent pools as a major challenge to the Southeast Asian countries’ business process outsourcing (BPO) industry but said it foresees niche specializations of the sector to continue to grow. This, as 12 cities from the Southeast Asian region, including five from the Philippines, made [...]
Posted in Industry Reports, News Archive, OutsourcingComments (0)
Darrel Burn: Excuse me if I'm posting this in the incorrect are...
Leslie: Decent article. And yet, ironically, there is no w...
Ian Aitchison: Martin,
Looking forward to hearing about the su...
Jerry E Durant: As you go down the outsourcing food chain (toward ...
Jerry E Durant: The title alone raises questions that have lingere...
