Technology giant Microsoft has increased the amount of legal work that they outsource, having now signed an agreement with CPA Global, a legal outsourcing provider in India.
Word about the deal spread after Microsoft slashed its legal budget by 15% resulting in a significant decrease in in-house legal department employees. Prior to the budget cut, Microsoft’s legal department had 1,050 staff and a $900 M annual budget.
Assistant General Counsel of Microsoft, Marty Shively, who is now based in India, has been keeping an eye on their company’s outsourcing opportunities. He says, “We have been outsourcing legal work in the area of patent and trademark to CPA Global and Wipro. We already have a 5-year relationship with CPA Global and hope to strengthen it in the future.”
The majority of the legal work that Microsoft is outsourcing is associated with patent and trademark, docketing and complex portfolio analysis. From time to time, 100 percent of the work has been outsourced and occasionally Microsoft only outsourced sections that can be quickly completed in India.
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