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Job opportunities in Victoria’s information and communications technology sector received a timely boost this week with global technology and business services giant Vertex deciding to establish its Asia Pacific Headquarters in Metropolitan Melbourne and expand its operations, creating another 400 jobs. Vertex is a leader in BPO, Customer Management Outsourcing and IT Services.

Victorian state Premier John Brumby announced that Vertex had chosen East Bentleigh for its Asia Pacific headquarters, bringing the number of full-time jobs created in Victoria with support from the Victorian Government to 2400.

“Victoria is the job-creating capital of Australia, generating more than 118,000 jobs since the start of the Global Financial Crisis two years ago,” Mr Brumby said.

Vertex’s jobs boost comes on top of the 600 jobs announced at the company’s new Ballarat (Rural Victoria and 1 1/2 hours from Melbourne) office in June – one of the largest-ever single job creating ventures in Ballarat’s history. Vertex supports 45 million consumers globally and operates across a wide range of market sectors and geographies delivering customer management and client based services.

Phil Allan, CEO of Vertex’s Asia Pacific operations, formerly known as Peripheral Computer Industries (PCI) said the company was confident in the long-term marketing potential that the Asia Pacific region had to offer. “Vertex is in an excellent position to capitalise on the opportunities offered in the Asia Pacific market and this investment in our new facility will enable us to recruit the talented people we need take advantage of this opportunity and further extend the company’s global reach,” Mr Allan said.

The Asia Pacific headquarters will provide IT and business services to multinational companies in addition to a variety of services from IT technical support, sales and marketing campaigns, project management and customer service.