PharmCentre, a US based medical and healthcare call centre, announced that it is increasing its presence in South Asia region with the addition of offices in India. PharmCentre supports pharmaceutical, biotechnology, device, and healthcare industries. PharmCentre is a division of MakroCare and has focused on the Life Sciences industry for over 13 years.
PharmCentre provides product hotlines, medical information, AE/SAE Triage, PV Call center, product complaints, patient recruitment, patient retention, site management in clinical trials, EDC support and other BPO support services.
This presence along with other locations in USA and Philippines offer 24×7 coverage of it’s services to global customers. With its motto of “One Call makes a difference,” PharmCentre believes that call management plays a vital role in retaining customers, protecting brands and reaching to patients effectively. Their teams consist of highly qualified pharmacy, nursing and life sciences graduates with customer-centric approach skills.
